Weasel Web Services respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how Weasel Web Services, a business based in New Zealand, collects, uses, stores, protects, and discloses personal information when you visit our website, contact us, request our services, or otherwise interact with us.
We handle personal information in accordance with applicable New Zealand privacy requirements, including the Privacy Act 2020 and its Information Privacy Principles.
1. Who We Are
Weasel Web Services Limited
New Zealand
Email: info@weaselwebservices.com
For privacy-related questions, requests, or concerns, you can contact us using the details above.
2. What Personal Information We Collect
Depending on how you interact with us, we may collect information such as:
Information You Provide
This may include:
- Name
- Email address
- Phone number
- Company or business name
- Job title or role
- Project requirements
- Marketing goals
- Information included in enquiries or messages
- Billing and payment information where required
- Other information you voluntarily provide
We generally collect information that is reasonably necessary for the purpose for which it is being collected, consistent with the New Zealand Privacy Act's information privacy principles.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Approximate time spent on pages
- Referring website
- General website interaction information
- Technical and diagnostic information
This information may be collected through cookies, analytics tools, server logs, or similar technologies.
3. How We Collect Information
We may collect personal information when you:
- Submit a contact form
- Email us
- Request a quote or consultation
- Ask about our services
- Become a client
- Communicate with us about a project
- Subscribe to communications where available
- Visit or interact with our website
- Provide information through another agreed business communication channel
Where appropriate, we will explain why information is being collected and how it may be used.
4. Why We Collect Personal Information
We may use personal information to:
- Respond to enquiries
- Provide requested information
- Prepare proposals and quotations
- Deliver our services
- Communicate about projects
- Manage client relationships
- Process payments and invoices
- Improve our website and services
- Understand how visitors use our website
- Manage marketing campaigns
- Send relevant business communications where permitted
- Maintain business records
- Protect our website, systems, clients, and business
- Meet legal and regulatory obligations
- Handle complaints or disputes
The practical rule: We collect personal information for legitimate business purposes and aim to collect only information that is reasonably necessary for those purposes.
5. How We Use Your Information
We may use information for the purpose for which you provided it or for another purpose permitted by applicable law.
For example, if you submit a contact form requesting information about Google Ads Management, we may use your contact details to respond to your enquiry and discuss that service with you.
We may also use aggregated or de-identified information to understand general website or marketing performance where the information no longer reasonably identifies an individual.
6. Marketing Communications
If you provide your contact details, we may contact you about your enquiry, existing services, project updates, or other relevant business communications.
Where applicable, we may also send marketing communications in accordance with New Zealand's legal requirements.
You can ask us to stop sending marketing communications at any time.
Each marketing email will generally include an unsubscribe option where required.
7. Cookies and Analytics
Our website may use cookies and similar technologies.
Cookies are small files or pieces of information stored on your device that can help a website remember information and understand how visitors interact with it.
We may use cookies or similar technologies to:
- Keep the website functioning
- Understand website traffic
- Measure website performance
- Understand visitor behaviour
- Improve user experience
- Support marketing and advertising activities where applicable
Some cookies may be placed by third-party services used on our website.
You can usually manage cookies through your browser settings. Disabling certain cookies may affect how parts of the website function.
8. Third-Party Services
We may use third-party providers to help operate our business and deliver services.
Depending on the services we use, these providers may include:
- Website hosting providers
- Analytics platforms
- Advertising platforms
- Email and communication providers
- CRM systems
- Payment providers
- Cloud storage providers
- Website security services
- Social media platforms
- Marketing and automation tools
These providers may process information on our behalf or independently according to their own privacy policies and terms.
We aim to use reputable providers and take reasonable steps to ensure personal information is handled appropriately.
9. Google and Advertising Platforms
Where our website or marketing activities use services such as Google Analytics, Google Ads, Meta, LinkedIn, or other advertising and analytics platforms, those platforms may collect information about website interactions according to their own policies.
We may use information from these platforms to understand campaign performance, measure conversions, improve advertising, and reach relevant audiences.
We do not control how third-party platforms independently process information once it is collected by those platforms.
10. Sharing Personal Information
We do not sell personal information as a general business practice.
We may disclose personal information where reasonably necessary to:
- Provide our services
- Operate our website
- Process payments
- Use business and technology providers
- Manage communications
- Meet legal obligations
- Protect our rights or property
- Prevent fraud, misuse, or security threats
- Respond to lawful requests from authorities
- Resolve disputes
We aim to disclose information only where there is a legitimate reason to do so.
New Zealand's Privacy Act includes rules concerning the disclosure of personal information to third parties and overseas recipients.
11. Overseas Disclosure
Some service providers we use may store or process information outside New Zealand.
Where personal information is disclosed or transferred overseas, we will take reasonable steps to ensure the transfer is handled in accordance with applicable New Zealand privacy requirements.
New Zealand's Privacy Act includes specific requirements concerning disclosure of personal information outside New Zealand under Information Privacy Principle 12.
12. How We Protect Personal Information
We take reasonable steps to protect personal information against:
- Loss
- Misuse
- Unauthorized access
- Unauthorized disclosure
- Modification
- Destruction
Depending on the circumstances, security measures may include access controls, password protection, secure systems, authentication measures, restricted access, and appropriate technical safeguards.
However, no internet-based system can be guaranteed to be completely secure.
You should avoid sending highly sensitive information through an ordinary website contact form unless we specifically request it.
13. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or where we are required or permitted to retain it by law.
When information is no longer reasonably required, we may securely delete, destroy, anonymise, or otherwise dispose of it.
New Zealand's Privacy Act includes a principle limiting the retention of personal information where it is no longer required for a lawful purpose.
14. Accessing Your Personal Information
You may request access to personal information we hold about you, subject to applicable legal exceptions.
If you want to request access, contact us at:
Please provide enough information to help us identify you and locate the relevant information.
New Zealand's Privacy Act provides individuals with rights relating to access to personal information held by an agency.
15. Correcting Your Information
If you believe information we hold about you is inaccurate, incomplete, or out of date, you can ask us to correct it.
Contact: info@weaselwebservices.com
We will consider correction requests in accordance with applicable privacy requirements.
The Privacy Act provides individuals with rights to request correction of personal information held about them.
16. Privacy Breaches
We take reasonable steps to prevent privacy breaches.
If a privacy breach occurs, we will assess it and take appropriate action.
Where a breach is a notifiable privacy breach under the Privacy Act, we will comply with the applicable notification requirements, including notifying the Privacy Commissioner and affected individuals where required.
The Privacy Act contains specific requirements for assessing and notifying privacy breaches that have caused or may cause serious harm.
17. Children's Privacy
Our services and website are primarily intended for businesses and general audiences.
We do not knowingly collect personal information from children for the purpose of providing services to them.
If you believe a child has provided personal information to us unnecessarily, please contact us so we can review the situation and take appropriate action.
18. Links to Other Websites
Our website may contain links to third-party websites, platforms, or resources.
We are not responsible for the privacy practices, security, or content of those third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
19. Business and Client Information
If you engage Weasel Web Services, we may collect business information necessary to provide the agreed services.
This may include:
- Company information
- Website information
- Marketing account information
- Advertising account access
- Analytics information
- Campaign information
- Customer or prospect information supplied for campaign purposes
- Project communications
- Billing information
Where you provide us with personal information belonging to your customers, employees, prospects, or other individuals, you are responsible for ensuring that you have a lawful basis and appropriate authority to provide that information to us.
We will handle such information only as reasonably necessary to provide the agreed services and in accordance with applicable obligations.
20. Your Responsibilities
If you provide personal information about another person to us, you should ensure that you are authorised to provide that information and that any required notices or permissions have been provided.
You should also avoid providing personal information that is not reasonably necessary for the service or enquiry.
21. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes to our services
- Changes to technology
- Changes to our business practices
- Changes to third-party providers
- Changes to applicable privacy requirements
The latest version will be published on this website with the updated “Last Updated” date.
22. Contact Us About Privacy
If you have a question, concern, access request, correction request, or complaint regarding your personal information, please contact us.
Weasel Web Services Limited
New Zealand
Email: info@weaselwebservices.com
We encourage you to contact us first, so we have an opportunity to understand and address your concern.
If you are not satisfied with how your privacy concern has been handled, you may have the right to make a complaint to the Office of the Privacy Commissioner of New Zealand.
The Privacy Act provides a framework for privacy complaints and investigations.
23. Applicable Law
This Privacy Policy is intended to operate in accordance with applicable New Zealand law, including the Privacy Act 2020.
The Privacy Act's Information Privacy Principles cover areas including collection, use, disclosure, retention, security, access, correction, and overseas disclosure of personal information.